General terms and conditions
Terms and Conditions for Transactions between UNIFORMSV and its Customers
- General
These General Terms and Conditions govern all contracts between us and the customer. Upon contract conclusion, our General Terms and Conditions shall apply, notwithstanding any terms and conditions of purchase referred to by the customer. Contract conclusion occurs upon our order confirmation via email.
- Prices
Deliveries and services are provided at prevailing conditions and prices at the time of contract conclusion, plus applicable value-added tax. Raw material prices are subject to fluctuations beyond our control, necessitating the right to adjust conditions at short notice. In case of price increases exceeding 10% between contract conclusion and goods delivery, parties will negotiate a price adjustment. Proof of cost increase is available upon request. Agreed quantities may be subject to production/order adjustments of up to +- 10%.
- Delivery Periods
Stated delivery times are non-binding. If goods aren't delivered within four weeks after the agreed delivery time, the customer may request written delivery within a reasonable period. Claims for compensation due to delayed delivery are considered only in cases of intent or gross negligence. Delivery time may be extended due to circumstances beyond our control, including energy supply or traffic disruptions, embargoes, operational disruptions, industrial disputes, delayed or failed self-supply, or force majeure.
- Third-Party Property Rights
Customers are responsible for ensuring ordered finishes, including trademarks, company logos, special cuts, or specified color combinations, do not infringe third-party copyrights or property rights. In case of infringement resulting from the customer's actions, the customer shall indemnify us against all related claims and demands by third parties.
- Packaging and Shipping
Packaging and shipping costs are charged separately. Shipments travel at the customer's risk. Shipment instructions not provided at the order time are carried out at our discretion without responsibility. Shipments indicating damage (transport damage) shall be accepted subject to claims against the transport company, and any damage found shall be reported.
- Retention of Title
Goods remain our property until full payment. Until then, they may only be sold and processed in the ordinary course of business, not pledged or assigned as security. Upon goods acceptance, the customer assigns to us all claims arising from goods sales. We may retransfer securities if their value exceeds our claims by more than 50%.
- Terms of Payment
Invoices are due immediately and payable net cash within 10 days of the invoice date unless agreed otherwise. Default occurs if payment isn't made within 10 days after the due date. Cheques are considered payment after clearance. In case of default, interest at a rate of 8% above the European Central Bank's base rate is charged.
- Complaints and Material Defects
Complaints must be made immediately. Defective goods are to be returned with costs paid. If responsible for defects, we may remake goods or rectify defects within a reasonable time. Reduction of purchase price or contract withdrawal is possible if remake or rectification fails. Liability for telephone orders' reproduction correctness is excluded.
- Liability
We're liable for damages if mandatory by law, under guarantees, due to gross negligence or intent, or breach of essential contractual obligations. Otherwise, our liability is excluded.
- Trademark Use
We may use customer trademarks, company names, and ordered product details for advertising or press statements and in our catalogues.
- Place of Performance, Place of Jurisdiction
Place of performance is Berlin for deliveries and payments.The place of jurisdiction for all disputes arising from the contractual relationship between the customer and the seller is Berlin, provided that the customer is a merchant, a legal entity under public law, or a special public fund.
Invalidity of any provision doesn't affect others' validity.